Chester Train Station

Address

Chester Station
City Road
Chester
Cheshire
CH1 3DR

Ticket office opening hours:

Saturday - 07:00 to 22:30
Sunday - 08:00 to 22:30

Get directions

Live Departures

Live Arrivals

Update

Time	Destination	Status	Platform

Station facilities

Seated Area
Station Buffet
Toilets
Baby Change
Post Box
Shops

Station overview

Accessibility
- Accessible Public Telephones No
- Accessible Taxis YES Yes
- First Class Lounge No
- Help Points No
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Impaired Access Staff Help Hours Monday - Sunday - 03:00 to 01:00
- Accessible Taxis
  Outside the station.
- Accesible Ticket Machine
  Ticket machines are located next to the ticket barriers. They have touchscreen controls.
- Helpline YES Yes
- Helpline Contact Details
  03333 211202
- Helpline Contact URL https://www.nationalrail.co.uk/
- Impared Access Ticket Gate
  Wide aisle gates available.
- Impared Mobility Set Down
  There's an unmarked location, outside the station.
- National Key Toilets
  Platforms 4-7.
- Step Free Access
  Category A.
  Step free access is available to all platforms via lifts.
  
  Coverage: whole Station
- Step Free Access Coverage Whole Station
- Staff Help
  The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.

Baggage Services
- Left Luggage: Available No
- Left Luggage: Phone
  Operator Name: Due to security reasons all left luggage facilities have been withdrawn.
- Left Luggage: URL https://www.nationalrail.co.uk/

Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus (http://www.firstgroup.com/ukbus) and www.arrivabus.co.uk (http://www.arrivabus.co.uk/)Buy a Chester PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/) There is a RailLink bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00.

Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Location
  Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
  To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
- Note
  Cycle Storage is located behind the buffet on the main concourse.
- Sheltered YES Yes
- Spaces 76
- Type Stands

Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes

Mail and Express Services
- Post Box: Note
  Located on the platform(s).

Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Chester station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins

Parking
- Car Parking Details Parking 1:
  
  Operator Name: A P C O A
  Name: Chester East
  Spaces: 113
  Number Accessible Spaces: 6
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  Open:
  Monday - Sunday - open 24h
  Url: https://www.apcoa.co.uk/tfwr
  
  Parking 2:
  
  Operator Name: A P C O A
  Name: Chester West
  Spaces: 123
  Number Accessible Spaces: 6
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note:
  This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org/" title="">https://www.disabledmotoring.org for further information.
  
  Cctv: No
  Open:
  Monday - Sunday - open 24h
  Url: https://www.apcoa.co.uk/tfwr

Restrooms
- Toilets YES Yes
- Baby Change YES Yes
- Toilets Note
  The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.

Station Location & Directions
- Latitude 53.19683958
- Longitude -2.880125588

Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley YES Yes
- Wifi No
- Waiting Room YES Yes
- Lost Property Phone number: 03333 211 202
  
  Operator Name: https://tfw.missingx.com/"> Transport for Wales
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 03333 211 202
- Staffing Level YES Yes

Ticketing Hours
- Ticket Office Hours Saturday - 07:00 to 22:30
  Sunday - 08:00 to 22:30

Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note There are 3 machines next to the ticket barrier
- Penalty Fares AW
- Smartcard Notes Smartcard Issued: No
  Smartcard Validator: No

Taxi Information
- Availability YES Yes
- Note Outside the station front

Local Taxis

Chester: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:


Chester Radio	Phone 01244 372372
Empire	Phone 01244 421006
Abbey	Phone 01244 318318

Other transportation
- Rail Replacement Services
  The rail replacement bus stop is the local bus stop at the front of the station.
  From 22 March 2025 the rail replacement bus stop will move to local bus stop (S2) on City Rd, next to The Queen at Chester Hotel.

About the station

If you're planning a train journey to a major city in the UK, you'll likely arrive at a central hub station that's both modern and well-connected. Many of these stations have undergone significant redevelopment in recent years, offering a blend of architectural style and practical facilities for travelers.

Whether you're commuting for business, heading out for leisure, or connecting to other destinations, these mainline stations serve as key gateways to the city. With services running across the country, routes such as City A to City B, City C to City D, and beyond remain popular among passengers.

Looking for more travel tips, connections, or local insights? Explore our travel guide page to discover everything you need to know about getting in and around your chosen destination.

Chester Train Station