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What should I do if I have not received my tickets?
Please allow sufficient time for your tickets to be delivered. We recommend:
- Seven working days for International post.
- Five working days for First Class post.
- 48 hours for Next Day delivery.
If your delivery has not arrived after the stated time periods, please contact our Customer Service team for further assistance.
Can’t find the right answer?
Contact us through our social media channels.
We try to reply to social media messages as quickly as possible but please note that during busy times this can be up to 30 minutes
Or you can send us an e-mail…
We’ll aim to respond to messages within 10 days
