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CrossCountry customers advised of short-notice disruption to services

Monday 09 June 2025
CrossCountry Class 220 221 Voyager
  • CrossCountry customers are being warned of ongoing travel disruption due to industrial action by the RMT union on weekdays and Saturdays.
  • Planned industrial action by the union will mean short-notice cancellations from Monday 9 June until Saturday 25 October.
  • Restrictions on when RMT members can work will mean more cancellations than usual over this period – passengers are advised to check before travelling.

From Monday 9 June, there will be short-notice cancellations to CrossCountry services due to planned industrial action by the National Union of Rail, Maritime and Transport Workers (RMT).

RMT union members at CrossCountry have agreed industrial action short of a strike on weekdays and Saturdays – meaning members are not allowed to work overtime or on days they are not rostered to work.

RMT union members at CrossCountry include Train Managers and Senior Conductors* – the person who operates the train along with the driver, without whom a train is unable to run.

Though the industrial action affects a number of different roles, the restrictions on when Train Managers and Senior Conductors can work will mean an increased number of short-notice cancellations across the CrossCountry network during this period.

The mandate to carry out industrial action is based on a failure to agree a universal Rest Day Working policy across all roles represented by RMT at CrossCountry – including train conductors, revenue protection staff, cleaners and onboard caterers, among others.

Richard Morris, CrossCountry’s Service Delivery Director, said: "We’re sorry to customers who will be disrupted by industrial action. While we’re working hard to run as many services as possible over this period, we know there will be more cancellations than usual across all routes from Monday 9 June.

“I’d ask those planning to travel to check their journey in advance, as well as on the day. Customers can visit the CrossCountry website or National Rail Enquiries for the latest travel information.”

For the latest information on service levels during the period of industrial action, visit www.crosscountrytrains.co.uk/travel-updates-information/changes-to-train-times/industrial-action

Information on delay repay and alternative travel options are available at the same link.

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Contact Information

CrossCountry Press Office
[email protected]

About CrossCountry

CrossCountry is a long-distance passenger train operator, with a network stretching from Aberdeen to Penzance and from Stansted to Cardiff and calling at over 100 stations. Based in Birmingham, CrossCountry connects seven of Britain’s 10 largest cities and delivers 240 services every weekday, equating to over 42 million passenger journeys each year.

For further information on CrossCountry services, visit crosscountrytrains.co.uk or visit one of our social media platforms via X @crosscountryuk or Facebook at facebook.com/crosscountrytrains

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