Basildon Train Station

Address

Basildon station
Station Way
Basildon
Essex
SS16 5XY

Ticket office opening hours:

Monday - Friday - 05:15 to 21:00
Saturday - 05:15 to 21:45
Sunday - 06:45 to 20:45

Get directions

Live Departures

Live Arrivals

Update

Time	Destination	Status	Platform

Station facilities

Seated Area
Station Buffet
Toilets
Baby Change
Telephones
Wi Fi
Post Box
Atm Machine
Shops

Station overview

Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
- Impaired Access Staff Help Hours Monday - Friday - 06:00 to 21:00
- Accessible Taxis
  Operated by local companies. Pre-booking advised.
- Customer Help Point Help points are located on each platform.
- Helpline YES Yes
- Helpline Contact Details
  03457 44 44 22
- Helpline Contact URL https://www.nationalrail.co.uk/
- National Key Toilets
  Located in booking hall. This can be accessed using a radar key.
- Step Free Access
  Step free access is available to both platforms via lifts
  
  Coverage: whole Station
- Step Free Access Coverage Whole Station

Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/

Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/BSO.pdf)

Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
- Location
  Outside front of station towards Bus station
- Note
  Council owned and maintained racks
- Sheltered YES Yes
- Spaces 36
- Type Stands

Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes

Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
- Telephone: Usage Type Coins

Restrooms
- Toilets YES Yes
- Baby Change YES Yes
- Toilets Note
  The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.

Station Location & Directions
- Latitude 51.5681114558
- Longitude 0.4567956956

Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
- Lost Property Phone number: 03457 44 44 22
  
  Operator Name: Operated by c2c
- Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
- Customer Service Note Monday - Friday, 08:00 - 20:00 Saturday 09:00 - 16:00 Sunday 09:00 - 16:00 Christmas Day and Boxing Day: CLOSED 0345 744 4422 (option 3, followed by option 3) [email protected]
- Information Systems DepartureScreensAnnouncements
- Lost Property Note Closed Christmas Day and Boxing Day
- Lost Property Number 03457 44 44 22
- Staffing Level YES Yes

Ticketing Hours
- Ticket Office Hours Monday - Friday - 05:15 to 21:00
  Saturday - 05:15 to 21:45
  Sunday - 06:45 to 20:45

Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Penalty Fares CC
- Smartcard Notes Smartcard Issued: No
  Smartcard Validator: Yes
  For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard" title="">http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

Taxi Information
- Availability YES Yes
- Note Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead.

Local Taxis

Basildon: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:


Ace	Phone 01268 532532
A and B	Phone 01268 555555
Intacab	Phone 01268 545454

Other transportation
- Rail Replacement Services
  c2c Rail Replacement in the bays on Southernhay, east of the Station Entrance (W3W ///power.simply.locker)

About the station

If you're planning a train journey to a major city in the UK, you'll likely arrive at a central hub station that's both modern and well-connected. Many of these stations have undergone significant redevelopment in recent years, offering a blend of architectural style and practical facilities for travelers.

Whether you're commuting for business, heading out for leisure, or connecting to other destinations, these mainline stations serve as key gateways to the city. With services running across the country, routes such as City A to City B, City C to City D, and beyond remain popular among passengers.

Looking for more travel tips, connections, or local insights? Explore our travel guide page to discover everything you need to know about getting in and around your chosen destination.

Basildon Train Station