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Amended services between Milton Keynes Central and Birmingham International / Birmingham New Street on Sunday 19 October

- Trains will be amended, and will not call at Birmingham International or Coventry. Replacement buses will run between Leamington Spa and Coventry / Bi… - More information
No incidents to report.
BSL

Basingstoke Train Station

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Basingstoke Train Station

Address

Basingstoke station
Hampshire RG21 5NB

Ticket office opening hours:

SATURDAY
06:00:00 - 21:30:00
SUNDAY
07:00:00 - 21:30:00
WEEKDAYS
06:00:00 - 21:30:00

Get directions
Live Departures
Live Arrivals
Update
Time Destination Status Platform

Station facilities

  • Seated Area
  • Station Buffet
  • Toilets
  • Baby Change
  • Telephones
  • Wi Fi
  • Post Box
  • Atm Machine
  • Shops

Station overview

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis YES Yes
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Accessible Taxis Provided by 3rd party companies, subject to availability.
    • Accesible Ticket Machine All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
    • Customer Help Point Customer Help points are located on every platform
    • Helpline Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isnt always possible so do not worry if you havent booked - our staff will do their best to assist you onto your preferred train.
    • Helpline Contact Details 0800 5282100
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Step Free Access Step-free category B2 station. This station has step-free access to all platforms via lifts from the main entrance. The rear entrance has level access to Platforms 4 and 5 (and to other platforms via lifts) but is only open Monday-Friday 0600 until 1000 and from 1500 until 2345 (closed at weekends) - outside these times a stepped subway must be used. The alternative step-free route from the rear to the main entrance via the street is approximately 380m and includes missing dropped kerbs and sections of route without a pavement.
    • Step Free Access Coverage Partial Station
    • Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Car park and platform 4

    • Sheltered YES Yes
    • Spaces 170
    • Type
      Compounds
      Racks
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Mail and Express Services

    • Post Box: Note

      Outside station

  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details

      Parking 1:

      Name: Basingstoke Bunnian Place and North Yard Multi- Storey
      Spaces: 1207
      Charges:
      Off-peak: £5.00
      PerHour: £1.70
      Daily: £10.00
      Weekly: £39.90
      Monthly: £140.70
      ThreeMonthly: £422.10
      Annual: £1,407.00
      Saturday: £5.00
      Sunday: £5.00
      Note:

      RingGo Code: 2012 (Bunnian Place) or 2001 (North Yard multi-storey).

      18 EV Charging points in the North Yard multi-storey.

      Hourly rate available from 1200 from RingGo ONLY.

      Bank Holiday £5.00.

      Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £15.00.

      Blue Badge parking

      Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.

      Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.

      https://www.southwesternrailway.com/travelling-with-us/at-the-station/car-parking/blue-badge-registration" title="">Register for Complimentary Blue Badge Parking.



      Number Accessible Spaces: 18
      Accessible Car Park Equipment: No
      Cctv: Yes


      Parking 2:

      Name: Basingstoke Premium Car Park
      Spaces: 20
      Charges:
      Off-peak: £6.20
      Daily: £12.50
      Annual: £1,799.00
      Saturday: £6.20
      Sunday: £6.20
      Note:

      RingGo Code 2024.

      Bank Holiday £6.20.

      Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £18.60.



      Number Accessible Spaces: 10
      Accessible Car Park Equipment: No
      Cctv: Yes


       

  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].

  • Station Location & Directions

    • Latitude 51.26835654
    • Longitude -1.087259112
  • Station Information

    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property WEEKDAYS
      07:30:00 - 19:00:00
    • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
    • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
    • Information Systems DepartureScreens
    • Lost Property Note Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Basingstoke.
    • Staffing Level YES Yes
  • Subway/transit

    • Metro: Availability No
  • Ticketing Hours

    • Ticket Office Hours SATURDAY
      06:00:00 - 21:30:00
      SUNDAY
      07:00:00 - 21:30:00
      WEEKDAYS
      06:00:00 - 21:30:00
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note In the booking hall.
    • Penalty Fares SW
    • Smartcard Notes Basingstoke ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
  • Ticket Vending Hours

    • Ticket Vending Hours FRIDAY
      00:00:00 - 23:59:59
      MONDAY
      00:00:00 - 23:59:59
      SATURDAY
      00:00:00 - 23:59:59
      SUNDAY
      00:00:00 - 23:59:59
      THURSDAY
      00:00:00 - 23:59:59
      TUESDAY
      00:00:00 - 23:59:59
      WEDNESDAY
      00:00:00 - 23:59:59
  • Taxi Information

    • Availability YES Yes
    • Note Private Hire / Black Cabs outside Station Entrance
  • Local Taxis

    Basingstoke: Rail Station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:

    Oakview Phone 01256 334500
    All District Phone 01256 470470
    Basingstoke Phone 01256 333222
  • Other transportation

    • Rail Replacement Services Station Forecourt, off Alencon Link

About the station

Basingstoke is the largest town in Hampshire, and historically a natural stop on the journey between the southwest of England and London. There is evidence of human habitation in the area as far back as a Neolithic camp site dated 3000 BC. The railway history of the town dates to the first half of the 19th century when the London and South Western Railway company first opened the line from London.

In the 1960s, this small market town entered a new phase of development following the Second World War. Today the town is home to an eclectic sports scene and is the UK headquarters of several major international companies.

Today Basingstoke continues to be a popular place to visit as it is situated mid-way between several major towns and London, and is conveniently located close to some of England’s national parks and areas of outstanding natural beauty.

CrossCountry serves popular routes, such as Bournemouth to Basingstoke, Basingstoke to Leamington Spa, and Basingstoke to York.

Things to do in Basingstoke

You won’t be short of things to do in Basingstoke. The post-war development of the town has seen the population grow quickly, so there are more things to see and do than ever before.

If you enjoy sport, then Basingstoke is the place for you. The town boasts an eclectic mix of sporting attractions starting with the local football club Basingstoke Town F.C. You will also find the local cricket, rugby, and even an ice hockey team nearby. As well as the traditional favourites, Basingstoke is also home to a roller derby league and a cheerleading programme. 2002 saw the opening of the Aquadrome where you can experience skiing, surfing, and even skydiving!

Are you looking for something to entertain the kids while you are in town? Basingstoke has plenty to keep the little ones occupied too. Why not book a trampoline session at Active Nation’s Atmosphere venue if you need something to tire them out, or take them for a wander by stepping back in time to the Milestones Museum?

For more grown-up entertainment, you can visit the Andwell Brewing Company or the Bombay Sapphire Distillery, both located nearby.

History is all around this market town. Basingstoke was where the Danes defeated King Alfred the Great in 871. If you want to travel out of town, you can discover Basingstoke’s history at the Beacon Hill Iron Age Fort. Today, history is still being made here; Beacon Hill took part in the 2012 Diamond Jubilee celebrations.

The town has an industrial heritage too. Basingstoke was known for cloth manufacturing in the 17th century. In 1856, Thomas Burberry opened his first store in the town. Other famous names to come from Basingstoke include Jane Austen and Liz Hurley.

The retail tradition continues in the 21st century in Festival Place where you can find over 140 stores, as well as restaurants and a cinema.

If the Basingstoke nightlife is what you need there is the Jan Jack’s Laughter House Comedy Club hosted at the Apollo Hotel, or for something more sophisticated you can see what’s playing at The Haymarket or The Anvil theatre.

Whatever you choose to do in or around Basingstoke, CrossCountry will get you there.